Fireplace Care Video Library

Taking care of your Regency Fireplace will protect it and ensure a beautiful fire for a very long time.  Fireplace maintenance and tech tips for gas, wood and pellet burning units. Learn on how to safely handle, remove and clean stainless steel faceplates and glass doors, light the pilot on Regency gas fireplaces or use and program your remote control. For wood or pellet burning stoves you will learn how to start a fire and how to keep your stove in optimum working condition.

City Series

  • City #7: Installing Glass

    How to remove and reinstall the firebox glass panels for a seamless glass finish. For 1, 2 and 3...

  • City #8: Glass Safety Barrier

    How to install and align the glass safety barrier for a seamless glass finish. For 1, 2 and 3...

  • CC40 Framing Kit Install

    How to install the Regency Chase Steel Framing Kit for the City Series CC40 Corner gas fireplace.

Gas

  • Gas Maintenance: Glass & Steel

    Safely handle, remove and clean Regency gas fireplace stainless steel faceplates and glass doors...

  • Pairing FireGenie with Control

    Applies to following Regency Fireplaces: GF1500L, GF900L, GF900C, PG33, PG36, PG121, IG34, IG35...

Gas - Remotes

  • App User Guide

    Learn how to use the Regency Fireplace App for smartphones to control your wifi enabled gas...

  • Battery Change: Proflame

    Tutorial with instructions on how to change the batteries in a Regency gas fireplace proflame...

  • Proflame Remote Control

    Tutorial with instructions on how to operate the Proflame Remote Control with a Regency gas...

  • Wall Receiver Battery Swap

    Replacing the batteries in your wall mounted remote receiver for Regency gas fireplaces.

Wood

  • Cleaning Wood Stoves

    Tutorial with instructions on how to properly clean and maintain your Regency wood burning stove.

  • Light & Maintain Wood Fire

    Tutorial with instructions on how to light and maintain an optimal wood burn in a Regency wood...

  • Pro-Series Triple Stage Burn

    Regency Pro-Series Triple Stage Burn Technology