Whether you use a Remote Control system or a Wall Switch to operate your Regency Electronic Ignition appliance, it is possible that on colder or damp days your electronic ignition will require multiple attempts before successfully igniting. This is perfectly normal, and not a defect. Fireplaces need to generate a natural draft to function properly. When colder, heavier air is in the venting system, this can smother the pilot light causing the pilot light to extinguish before it can light the main burner. It may take a couple of lighting attempts for the pilot light to generate enough heat within the unit to establish the required airflow and remain lit. It is important to note this effect is completely environmental and normal.
How do you know if you are experiencing a cold start?
If you are attempting to light your appliance and the pilot light was off, it is cold outside, and the pilot light is extinguished one or more times, you are probably experiencing a cold start. Too many attempts without successful ignition may cause the unit to enter ‘Lock-Out’ mode. Again, this is not a defect but a safety feature and characteristic of cold start-ups. In some instances, while the pilot first lights you may hear the igniter continue to spark until the system locks out. If Lock-out happens you will be unable to ignite your appliance until you manually reset the system. Again, the lock out is an additional safety feature preventing the system from too many lighting attempt without letting any build-up of gas dissipate. Resetting the system is very easy.
Click here to learn how.
Millenium Control System
If you are experiencing cold start related issues with the millennium control system, then it is recommended to start the unit via the remote control in manual mode with the flame setting on low. Allow the flue system to heat up for 5-8 minutes before using the high flame setting. Resetting the system is very easy.
The millennium control system requires the user to press and hold a manual reset switch to remove the stove from the lock out state. The switch can be located by referring to your installation manual under the section “Resetting the unit”.
Be sure to wait a least 5 minutes between each use of the reset switch.
Note: The millennium control system does not have a Continuous Pilot function (CPI).
Proflame II System
If your unit came equipped with a black remote (Proflame II system) your switch is a setting on the remote itself.
Continuous Pilot/Intermittent Pilot (CPI/IPI) selection
With the system in "OFF" position press the Mode Key to index to the CPI mode icon. Pressing the Up Arrow Key will activate the Continuous Pilot Ignition mode (CPI). Pressing the Down Arrow Key will return to IPI. A single “beep” will confirm the reception of the command. For more information see
Proflame II Users Guide.
Changing your unit to run in CPI mode will keep your pilot light lit and having this small amount of heat generated will ensure the required draft is maintained within the unit. This should remove the need for continued attempts to ignite the appliance on colder or damp days. During the cold season it is normal and can be advantageous to keep this in CPI mode during these times.
How to Take the Electronic Ignition System out of Lock-out Mode
- If using a Remote Control to start your unit, you can simply use the ‘On/Off’ button on your handheld to turn the unit to ‘Off,’ wait two or three seconds and turn it back to ‘On.’ This will take it from lockout to operational. Alternatively, you can turn the manual switch on the remote control receiver from the Remote position, through the ‘On’ and ‘Off’ positions, hold in the ‘Off’ position for two or three seconds, returning it again to Remote to take it out of this mode, allowing you to use your remote control again for ignition.
- If you use a Wall Switch or Remote Control Receiver only (without the remote control), you simply turn the ‘On/Off’ switch from ‘On’ to ‘Off,’ wait two or three seconds and return the switch to ‘On.’ This will start your ignition process again.